Terms of Service

Agreement to Terms

By accessing or using the Travel Services website and services, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Our Services

VERA Travel Services is a travel agency offering flights, hotel reservations, tour packages, visa assistance, travel insurance, ferry bookings, and related travel and everyday services. We act as an agent connecting you with airlines, hotels, tour operators, and other third-party providers unless otherwise stated.

Website Use

You agree to use this website only for lawful purposes. You must not:

• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to our systems or data.
• Use automated tools to scrape or disrupt the website.
• Reproduce website content without our written permission.

Inquiries & Bookings

Information on this website — including prices, availability, and package details — is subject to change without notice. Quotes and bookings are confirmed only after we verify availability with suppliers and you accept our final offer and payment terms.

Payments

Payment terms, deposits, and deadlines will be communicated at the time of booking. Prices may change due to currency fluctuations, fuel surcharges, taxes, or supplier rate updates before final confirmation.

Cancellations & Refunds

Cancellation and refund policies depend on the rules of airlines, hotels, tour operators, and other suppliers involved in your booking. Service fees charged by VERA Travel Services may be non-refundable once processing has begun. We will explain applicable policies before you confirm a booking.

Travel Documents & Requirements

You are responsible for valid passports, visas, health requirements, and other travel documents. We provide guidance and assistance where offered, but final approval rests with relevant authorities and carriers.

Limitation of Liability

To the fullest extent permitted by law, VERA Travel Services is not liable for delays, cancellations, losses, or damages caused by third-party suppliers, force majeure events, government actions, or circumstances beyond our reasonable control. Our liability for any claim is limited to the fees paid to us for the specific service in question, unless otherwise required by law.

Intellectual Property

All content on this website — including text, logos, images, and design — is owned by VERA Travel Services or used with permission. Unauthorized use is prohibited.

Third-Party Services

Our website may embed or link to third-party tools (e.g., flight status widgets, maps, social media). Those services are governed by their own terms and policies.

Changes to These Terms

We may revise these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to the jurisdiction of courts in Davao City, unless otherwise required by applicable consumer protection law.

Contact Us

Questions about these terms? Reach us at hello@veratravelservices.com or +63 994 679 6478.